Reduced Rate
£50 Fixed Fee
Our low-income rate for an initial consultation and case review. You automatically qualify if you currently receive a means-tested benefit (such as Universal Credit, Housing Benefit, or Income Support).
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Advocacy That Understands Your Reality
The appeals process is often designed to trip you up, but you do not have to fight it by yourself.
Our accessible, secure triage process is designed to safely accommodate clients with disabilities or long-term health conditions. We work at your pace, in a way that works for you.
No Hidden Costs
Transparent Pricing Options
Choose the arrangement that works for your circumstances. All fees are agreed in advance with no surprises.
Standard Rate
£100 Fixed Fee
Standard rate for our initial consultation and case review. Provides the same thorough review of your case and honest assessment of your chances.
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No Win, No Fee
10%–20% Contingency
For accepted tribunal cases. We agree a percentage of your back pay in advance—only if our initial review shows your case has a real chance of winning.
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Your Journey to a Fair Decision
A clear, managed process from your first contact to your final outcome.
Step 1
Pay Initial Fee
Pay your chosen initial fee via accessible GoCardless direct debit at the point of booking.
Step 2
Complete Secure Triage Form
Fill out our secure case form with your details at your own pace.
Step 3
Receive Your Case Review
We review your case in full and give you an honest assessment of your chances before proceeding.
Step 4
Appeal or Tribunal
We handle your first stage appeal or prepare and represent you at tribunal, depending on your case.
Results You Can Count On
85%
Awards Granted
Of all benefit appeals we have taken on have resulted in the award requested
100%
Full Refund If Declined
If we cannot take on your case after assessment, you receive a full refund of your initial fee
Frequently Asked Questions
Clear answers about the benefit appeals process and how we work.
In order to qualify for our reduced fixed fee low-income rate, we must assess your finances. You will automatically qualify if you receive a means-tested benefit (such as Universal Credit, Housing Benefit, or Income Support).