Reduced Rate
£50 Fixed Fee
Our low-income rate for an initial consultation and merits assessment. You automatically qualify if you currently receive a means-tested benefit.
Advocacy That Understands Your Reality
The appeals process is often designed to trip you up, but you do not have to fight it by yourself.
Our accessible, fully encrypted triage process is designed to safely accommodate clients with disabilities or long-term health conditions. We work at your pace, in a way that works for you.
No Hidden Costs
Transparent Pricing Options
Choose the arrangement that works for your circumstances. All fees are agreed in advance with no surprises.
Standard Rate
£100 Fixed Fee
Standard rate for our initial consultation and merits assessment. Provides the same thorough review of your case and honest assessment of prospects.
No Win, No Fee
10%–20% Contingency
For accepted tribunal cases. We agree a percentage of your back pay in advance—strictly subject to a merits assessment showing a reasonable prospect of success.
Your Journey to a Fair Decision
A clear, managed process from your first contact to your final outcome.
Step 1
Pay Initial Fee
Pay your chosen initial fee via accessible GoCardless direct debit at the point of booking.
Step 2
Complete Secure Triage Form
Fill out our strictly secure, encrypted triage form with your case details at your own pace.
Step 3
Receive Merits Assessment
We review your case in full and give you an honest assessment of your prospects before proceeding.
Step 4
Appeal or Tribunal
We handle your first stage appeal or prepare and represent you at tribunal, depending on your case.
Results You Can Count On
85%
Awards Granted
Of our benefit appeals have resulted in the requested award to date
100%
Full Refund If Declined
If we cannot take on your case after assessment, you receive a full refund of your initial fee
Frequently Asked Questions
Clear answers about the benefit appeals process and how we work.
In order to qualify for our reduced fixed fee low-income rate, we must assess your finances. You will automatically qualify if you receive a means-tested benefit.